RDMA/RoCE & Windows Server 2016 TPv4 Testing

Introduction

My good buddy and fellow MVP Aidan Finn has promoted disabling advanced features by default in order to avoid downtime for a long time and with good reason. I agree with the fact that too many implementations of features such as UNMAP, ODX, VMQ are causing us issues. This has to improve and meanwhile something has to be done to avoid the blast & fallout of such issues. In this trend Windows Server 2016 is taking steps towards disabling capabilities by default.

Windows 2016 & RDMA/RoCE

In Windows 2012 (R2), RDMA was enabled by default on ConnectX-3 adapters. This is great when you’ve provisioned a lossless fabric for them to use and configure the hosts correctly. As you know by now RoCE requires DCB Priority flow control and optionally ETS to deliver stellar performance.

If SMB 3 detects that RDMA cannot work properly it will fall back top TCP (that’s what that little TCP “standby” connection is for in those SMB Multichannel/Direct drawings. Not working correctly can mean that and RoCE/RDMA connection cannot be establish or fails under load.

To make sure that people get the behavior they desire and not run into issues the idea is to move to have RDMA disabled by default in Windows Server 2016 when DCB/PFC is disabled. At least for the inbox drivers. This is mentioned in RDMARoCE Considerations for Windows 2016 on ConnectX-3 Adapters. When you want it you’ll have to enable it on purpose meaning that they assume you’ve also set up a lossless Ethernet fabric and configured your hosts.

If you don’t want this there is a way to return to the old behavior and that’s a registry key called “NDKWithGlobalPause”. When this key is set to “1” you are basically forcing the NIC to work with Global Pause. Nice for a lab, but not for real world production with RDMA. We want it to be 0, which is the default.

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My Lab Experience

Now setting this parameter to 1 for testing on the Mellanox drivers (NOT inbox) in a running lab server it caused a very nice blue screen. Now granted, I’m playing with the 5.10 drivers which are normally not meant for Windows 2016 TPv4. I’m still trying to understand the use & effects of this setting but for now I’m not getting far.

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This does not happen on Windows 2012 R2 by the way. I should be using the http://www.mellanox.com/page/products_dyn?product_family=129 for Windows 2016 TPv4 testing, even if that one still says TPv3. This beta driver enables:

  • NDKPI 2.0
  • RoCE over SR-IOV
  • Virtualization and RoCE/SMB-Direct on the same port
  • VXLAN Hardware offload
  • PacketDirect

Conclusion

In an ideal world all these advanced features would be enabled out of the box to be used when available and beneficial. Unfortunately, this idea has not worked out well in the real world. Bugs in operating systems, features, NIC firmware and drivers, in storage array firmware and software as well as in switch firmware have made for too many issues for too many people.

There is a push to disable them all by default. The reason for this clear. Avoid down time, data corruption etc. While I can understand this and agree with the practice to avoid issues and downtime it’s also a bit sad.  I do hope that work is being done to make sure that these performance and scalability features become truly reliable and that we don’t end up disabling them all, never to turn them on again. That would mean we’re back to banking on pure raw power or growth for performance & efficiency gains. What does that mean for the big convergence push? If we can’t get these capabilities to be reliable enough for use “as is” now, how much riskier will it become when they are all stacked on top of each other in a converged setup? I’m not to stoked about having ODX, UNMAP, VMQ, RMDA etc. turned off as a “solution” however. I want them to work well and not lose them as a “fix”, that’s unacceptable. When I do turn them on and configure the environment correctly I want them to work well. This industry has some serious work to do in getting there. All this talk of software defined anything will not go far outside of cloud providers if we remain at the mercy of firmware and drivers. In that respect I have seen many software defined solutions get a reality check as early implementations are often a step back in functionality, reliability and capability. It’s very much still a journey. The vision is great, the promise is tempting, but in a production environment I tend to be conservative until I have proven myself it works for us.

Windows 2003? Let it go!

Reflecting on some of the discussions I was in recently I can only say that there is no escaping reality. Here are some reference blogs for you.

You can’t get of Windows 2003 you say? Held hostage by ancient software from a previous century?  Sure I understand your problems and perils. But we do not negotiate with hostage takers. We get rid of them. Be realistic, do you think this is somehow going to get any better with age? What in 24 months? What about 48? You get the drift. What’s bad now will only be horrible in x amount of time.

Look at some issues people run into already:

Issues like this are not going to go away, new ones will pop up. Are you going to keep everything in your infrastructure frozen in time to try an avoid these? That’s not even coping, that’s suffering.

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What ever it is that’s blocking you, tomorrow is when you start planning to deal with it and execute on that plan. Don’t be paralyzed by fear or indecision. Over 12 years it will have been a supported OS by its end of life. Windows 2003 had a real good run but now it’s over. Let it go before it hurts you. You have no added value from a more recent version of Windows? Really? We need to talk, seriously.

UPDATE: Inspired by Aidan Finn (@joe_elway) who offered a very good picture to get the message across => click the picture to get the soundtrack! LET IT GO!

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Fixing Two Small DELL Compellent Hardware Hiccups

Here’s two little tips to solve some small hardware issues you might run into with a Compellent SAN. But first, you’re never on your own with CoPilot support. They are just one phone call away so I suggest if you see these to minor issues you give them a call. I speak from experience that CoPilot rocks. They are really good and go the extra mile. Best storage support I have ever experienced.

Notes

  • Always notify CoPilot as they will see the alerts come in and will contact you for sure Smile. Afterwards they’ll almost certainly will do a quick health check for you. But even better during the entire process they keep an eye on things to make sure you SAN is doing just fine. And if you feel you’d like them to tackle this, they will send out an engineer I’m sure.
  • Note that we’re talking about the SC40 controllers & disk bays here. The newer genuine DELL hardware is better than the super micro ones.

The audible alert without any issues what so ever

We kept getting an audible alert after we had long solved any issues on one of the SANs. The system had been checked a couple of times and everything was in perfect working order. Except for that audible alarm that just didn’t want to quit. A low priority issue I know but every time we walk into the data center we were going “oh oh” for a false alert. That’s not the kind of conditioning you want. Alerts are only to be made when needed and than they do need to be acted upon!

Working on this with CoPilot support we got rid of it by reseating the upper I/O module. You can do this on the fly – without pulling SAS-cables out or so, they are redundant, as long as you do it one by one and the cabling is done right (they can verify that remotely for you if needed).

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But we got lucky after the first one. After the “Swap Clear” was requested  every warning condition was cleared and we got rid of the audible alert beep!  Copilot was on the line with us and made sure all paths are up and running so no bad things could happen. That’s what you have a copilot for.

Front panel display dimming out on a Compellent Disk Bay

We have multiple Compellent SANs and on one of those we had a disk bay with a info panel that didn’t light up anymore. A silly issue but an annoying one as this one also show you the disk bay ID.

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Do we really replace the disk bay to solve this one? As that light had come on and of a couple of time it could just be a bad contact so my colleague decided to take a look. First  he removed the protective cover and then, using some short & curved screw drivers, he took of the body part. The red arrow indicates the little latch that holds the small ribbon cable in place.

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That was standing right open. After locking that down the info appeared again on the panel. The covers was screwed on again and voila. Solved.

TechNet Top Support Solutions From Microsoft Support Blog

As this year comes to an end I’d like to draw your attention to Microsoft’s new Top Support Solutions blog on TechNet. It was created this as part of their continuous efforts to keep the various  technical communities informed about the most relevant answers to the top questions or issues experienced with their products. They identify these top issues by analyzing the question in their forums and their other support channels.

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So if you need to find answers for your self or your customers go take a look at the "Top Solutions Content" blog. Changes are you’ll find valuable information about the Microsoft top support solutions for several of their popular products in Server and Tools. It might save you and your clients or manager a lot of time, effort and money. It’s also a great resource to make your colleagues, community, user group or clients aware of.