Dell Compellent SCOS 6.7 ODX Bug Heads Up

Posted on February 22, 2016 by workinghardinit

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UPDATE 3: Bad and disappointing news. After update 2 we’ve seen DELL change the CSTA (CoPilot Services Technical Alert) on the customer website to “’will be fixed” in a future version. No according to the latest comment on this blog post that would be In Q1 2017. Basically this is unacceptable and it’s a shame to see a SAN that was one of the best when in comes to Hyper-V Support in Windows Server 2012 / 2012 R2 decline in this way. If 7.x is required for Windows Server 2016 Support this is pretty bad as it means early adopters are stuck or we’ll have to find an recommend another solution. This is not a good day for Dell storage.

UPDATE 2: As you can read in the comments below people are still having issues. Do NOT just update without checking everything.

~~UPDATE: This issue has been resolved in Storage Center 6.7.10 and 7.X~~

~~If you have 6.7.x below 6.7.10 it’s time to think about moving to 6.7.10!~~

No vendor is exempt form errors, issues, mistakes and trouble with advances features and unfortunately Dell Compellent has issues with Windows Server 2012 (R2) ODX in the current release of SCOS 6.7. Bar a performance issue in a 6.4 version they had very good track record in regards to ODX, UNMAP, … so far. But no matter how good your are, bad things can happen.

I’ve had to people who were bitten by it contact me. The issue is described below.

In SCOS 6.7 an issue has been determined when the ODX driver in Windows Server 2012 requests an Extended Copy between a source volume which is unknown to the Storage Center and a volume which is presented from the Storage Center. When this occurs the Storage Center does not respond with the correct ODX failure code. This results in the Windows Server 2012 not correctly recognizing that the source volume is unknown to the Storage Center. Without the failure code Windows will continually retry the same request which will fail. Due to the large number of failed requests, MPIO will mark the path as down. Performing ODX operations between Storage Center volumes will work and is not exposed to this issue.

You might think that this is not a problem as you might only use Compellent storage but think again. Local disks on the hosts where data is stored temporarily and external storage you use to transport data in and out of your datacenter, or copy backups to are all use cases we can encounter. When ODX is enabled, it is by default on Windows 2012(R2), the file system will try to use it and when that fails use normal (non ODX) operations. All of this is transparent to the users. Now MPIO will mark the Compellent path as down. Ouch. I will not risk that. Any IO between an non Compellent LUN and a Compellent LUN might cause this to happen.

The only workaround for now is to disable ODX on all your hosts. To me that’s unacceptable and I will not be upgrading to 6.7 for now. We rely on ODX to gain performance benefits at both the physical and virtual layer. We even have our SMB 3 capable clients in the branch offices leverage ODX to avoid costly data copies to our clustered Transparent Failover File Servers.

When a version arrives that fix the issue I’Il testing even more elaborate than before. We’ve come to pay attention to performance issues or data corruption with many vendors, models and releases but this MPIO issue is a new one for me.

RD Gateway Management Console crashes with .NET framework 4.6.1 update (KB3102467)

Posted on February 15, 2016 by workinghardinit

UPDATE: KB – the June 2016 update rollup KB 3161606 June 2016 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 contains the fix for this. See KB3162871 RD Gateway Manager console crashes with the latest .NET Framework 4.6.1 update on Windows Server 2012 R2

Apparently the Exchange console and Skype for Business Server 2015 is not the only victim of Microsoft pushing out the .NET framework 4.6.1 update (KB3102467) to servers via Windows updates and WSUS. A colleague of mine described Windows updates as a game of Russian roulette, indicating there’s al least a QA concern …

The most recent victim I found was the RD Gateway management console on Windows Server 2012 R2. You might have the same issue on older Windows Versions but I’m only running W2K12R2 (it’s 2016 after all).

The result is that when you’re editing a Connection Authorization Policies or Resource Authorization Policies their membership settings (adding/removing groups) the MMC just crashes. Creating new ones is equally problematic!

You see the following errors logged in the event viewer:

Faulting application name: mmc.exe, version: 6.3.9600.17415, time stamp: 0x54504e26
Faulting module name: clr.dll, version: 4.6.1055.0, time stamp: 0x563c12de
Exception code: 0xc0000409
Fault offset: 0x00000000002fdbd8
Faulting process id: 0x12ec
Faulting application start time: 0x01d166820b2de977
Faulting application path: C:\Windows\system32\mmc.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Report Id: 57bbb59c-d275-11e5-9440-00155dd2ca06
Faulting package full name:
Faulting package-relative application ID:

Followed by

The culprit once again is the .NET Framework 4.6.1 update (KB3102467) for Microsoft Windows.

Get rid of that update to restore functionality. Come on Microsoft, Quality assurance! You need people to update ever faster for both security reasons and in order to keep up with technologies and the cloud cadence. You need to make sure they can do so without worrying all the time!

Shared VHDX In Windows 2016: VHDS and the backing storage file

Posted on February 9, 2016 by workinghardinit

Introduction into the VHD Set

I have talked about the VHD Set with a VHDS file and a AVHDX backing storage file in Windows Server 2016 in a previous blog post A first look at shared virtual disks in Windows Server 2016. One of the questions I saw pass by a couple of times is whether this is still a “normal VHDX” or a new type of virtual disk. Well the VHDS files is northing but a small file containing some metadata to coordinate disk actions amongst the guest cluster nodes accessing the shared virtual disk. The avhdx file associated with that VHDS file is an automatically managed dynamically expanding or fixed virtual disk. How do I know this? Well I tested it.

There is nothing that preventing you from copying or moving the avhdx file of a VHD Set that not in use. You can rename the extension from avhdx to vhdx. You can attach it to another VM or mount it in the host and get to the data. In essence this is a vhdx file. The “a” in avhdx stands for automatic. The meaning of this is that an vhdx is under control of the hypervisor and you’re not supposed to be manipulating it but let the hypervisor handle this for you. But as you can see for yourself if you try the above you can get to the data if that’s the only option left. Normally you should just leave it alone. It does however serve as proof that the VHD Set uses an standard virtuak disk (VHDX) file.

I’ll demonstrate this with an example below.

Fun with a backing storage file in a VHD Set

Shut down all the nodes of the guest cluster so that the VHD Set files are not in use. We then rename the virtual disk’s extension avhdx to vhdx.

You can then mount it on the host.

And after mounting the VHDX we can see the content of the virtual disk we put there when it was a CSV in that guest cluster.

We add some files while this vhdx is mounted on the host

Rename the virtual disk back to a avhdx extension.

We boot the nodes of the guest cluster and have a look at the data on the CSV. Bingo!

I’m NOT advocating you do this as a standard operation procedure. This is a demo to show you that the backing storage files are normal VHDX files that are managed by the hypervisor and as such get the avhdx extension (automatic vhdx) to indicate that you should not manipulate it under normal circumstances. But in a pinch, it a normal virtual disk so you can get to it with all options and tools at your disposal if needed.

WEBINAR: Troubleshooting Microsoft Hyper-V – 4 Tales from the Trenches

Posted on February 3, 2016 by workinghardinit

I’ve teamed up with Altaro as a guest in one of their Hyper-V webinars to discuss trouble shooting Microsoft Hyper-V. I’ll be joining my fellow Microsoft Cloud and Datacenter Management Andy Syrewicze for this in a virtual cross Atlantic team

We’ll give you some pointers on good practices and where to start when things go south. We’ll also add some real world examples to the mix to spice things up. As you can imagine these issues are often a lot more fun after the facts and after having solved them. If you work in IT long enough you know that one day (or night) trouble will come knocking and that the stress related with that can be gut wrenching.

The good news is that it isn’t the end of the world. In well designed and managed environment you can minimize downtime and you do not have to suffer through unrecoverable losses as long as you’re well prepared. We hope this webinar will help the attendees prevent those problems in their environment. If not, it will provide you with some insight on how to prepare for and handle them.

The webinar is on February 25th, 2016 at 4pm CET / 10am EST!

The time has been chosen to make it feasible for as many many people across all time zones to attend. So, go on, register, it’s free and both Andy and I are looking forward to sharing our trouble shooting tales from the trenches.

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My view on IT from the trenches

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