DELL Has Great Windows Server 2012 R2 Feature Support – Consistent Device Naming–Which They Help Develop

The issue

Plug ‘n Play enumeration of devices has been very useful for loading device drivers automatically but isn’t deterministic. As devices are enumerated in the order they are received it will be different from server to server but also within the system. Meaning that enumeration and order of the NIC ports in the operating system may vary and “Local Area Connection 2” doesn’t always map to port 2 on the  on board NIC. It’s random. This means that scripting is “rather hard” and even finding out what NIC matches what port is a game of unplugging cables.

Consistent Device Naming is the solution

A mechanism that has to be supported by the BIOS was devised to deal with this and enable consistent naming of the NIC port numbering on the chassis and in the operating system.

But it’s even better. This doesn’t just work with on board NICs. It also works with add on cards as you can see. In the name column it identifies the slot in which the card sits and numbers the ports consistently.

In the DELL 12th Generation PowerEdge Servers this feature is enabled by default. It is not in HP servers for some reason, you need to turn in it on manually.

I first heard about this feature even before Windows Server 2012 Beta was released but as it turns out Dell has been involved with the development of this feature. It was Dell BIOS team members that developed the solution to consistently name network ports and had it standardized via PCI SIG.  They also collaborated with Microsoft to ensure that Windows Server 2012 would support all this.

Here’s a screen shot of a DELL R720 (12th Generation PowerEdge Server) of ours. As you can see the Consistent Device Naming doesn’t only work for the on broad NIC card. It also does a fine job with add on cards of which we have quite a few in this server.image

It clearly shows the support for Consistent Device Naming for the add on cards present in this server. This is a test server of ours (until we have to take it into production) and it has a quad 1Gbps Intel card, a dual Intel X520 DA card and a dual port Mellanox 10Gbps RoCE card. We use it to test out our assumptions & ideas. We still need a Chelsio iWarp card for more testing mind you Winking smile

A closer look

This solution is illustrated the in the “Device Name column” in the screen shot below. It’s clear that the PnP enumerated name (the friendly name via the driver INF file) and the enumerated number value are very different from the number in Name column ( NIC1, NIC2, NIC2, NIC4) even if in this case where by change the order is correct. If the operating system is reinstalled, or drivers changed and the devices re-enumerated, these numbers may change as they did with previous operating systems.

image

The “Name” column is where the Consistent Device Naming magic comes to live. As you can see you are able to easily identify port names as they are numbered consistently, regardless of the “Device Name” column numbering and in accordance with the numbering on the chassis or add on card. This column name will NEVER differ between identical servers of after reinstalling a server because it is not dependent on PnP. Pretty cool isn’t it! Also note that we can rename the Name column and if we choose we can keep the original name in that one to preserve the mapping to the physical hardware location.

In the example below thing map perfectly between the Name column and the Device Name column but that’s pure luck.image

On of the other add on cards demonstrates this perfectly.image

Fixing Two Small DELL Compellent Hardware Hiccups

Here’s two little tips to solve some small hardware issues you might run into with a Compellent SAN. But first, you’re never on your own with CoPilot support. They are just one phone call away so I suggest if you see these to minor issues you give them a call. I speak from experience that CoPilot rocks. They are really good and go the extra mile. Best storage support I have ever experienced.

Notes

  • Always notify CoPilot as they will see the alerts come in and will contact you for sure Smile. Afterwards they’ll almost certainly will do a quick health check for you. But even better during the entire process they keep an eye on things to make sure you SAN is doing just fine. And if you feel you’d like them to tackle this, they will send out an engineer I’m sure.
  • Note that we’re talking about the SC40 controllers & disk bays here. The newer genuine DELL hardware is better than the super micro ones.

The audible alert without any issues what so ever

We kept getting an audible alert after we had long solved any issues on one of the SANs. The system had been checked a couple of times and everything was in perfect working order. Except for that audible alarm that just didn’t want to quit. A low priority issue I know but every time we walk into the data center we were going “oh oh” for a false alert. That’s not the kind of conditioning you want. Alerts are only to be made when needed and than they do need to be acted upon!

Working on this with CoPilot support we got rid of it by reseating the upper I/O module. You can do this on the fly – without pulling SAS-cables out or so, they are redundant, as long as you do it one by one and the cabling is done right (they can verify that remotely for you if needed).

image

But we got lucky after the first one. After the “Swap Clear” was requested  every warning condition was cleared and we got rid of the audible alert beep!  Copilot was on the line with us and made sure all paths are up and running so no bad things could happen. That’s what you have a copilot for.

Front panel display dimming out on a Compellent Disk Bay

We have multiple Compellent SANs and on one of those we had a disk bay with a info panel that didn’t light up anymore. A silly issue but an annoying one as this one also show you the disk bay ID.

image

Do we really replace the disk bay to solve this one? As that light had come on and of a couple of time it could just be a bad contact so my colleague decided to take a look. First  he removed the protective cover and then, using some short & curved screw drivers, he took of the body part. The red arrow indicates the little latch that holds the small ribbon cable in place.

image

That was standing right open. After locking that down the info appeared again on the panel. The covers was screwed on again and voila. Solved.

FREE WHITE PAPER: Configuring a VEEAM Off Host Backup Proxy Server for backing up a Windows Server 2012 R2 Hyper-V cluster with a DELL Compellent SAN (Fiber Channel)

Whilst I’m attending TechEd North America 2014, being able to learn and network again with the community at large I think this is a good moment to share. So here’s a little contribution to that community: it’s a white paper on How to configure a VEEAM Off Host Backup Proxy server for backing up a Windows Server 2012 R2 Hyper-V cluster with a DELL Compellent SAN (Fiber Channel).

VEEAM Back & Replication is currently under and extensive test before we make the decision. So far it is going (very) well. And no, VEEAM or DELL did not sponsor this. It’s sharing with the community. A prosperous, successful community makes my professional live better to!

I have to applaud VEEAM for allowing such easy access to their software for trials, to their engineers for assistance and to their support forum and resources even without yet being a paying customer. This is how it should be: vendors having faith in their products both in quality and ease of use. It’s a refreshing experience as some vendors don’t want you to get your hands on new versions of their products even as a existing paying customer “because due to its complexity we might get the wrong impression”. It’s even near impossible with some to get a test license for the lab of the version you currently use with some of them. Not so with VEEAM and that’s great.

I hope you enjoy it. As you might realize I don’t have this kind of infrastructure in my home lab so some of the screenshots have been edited / blurred. I’m sure you can live with that. Otherwise feel free to provide me with the gear in a paid for data center.

DELL Enterprise Forum EMEA 2014 in Frankfurt

As you might have noticed on Twitter I was in Frankfurt last week to attend DELL Enterprise Forum EMEA 2014. It was a great conference and very worthwhile going to. It was a week of multi way communication between vendor, marketing, engineering, partners and customers. I learned a lot. And I gave a lot of feedback. As a Dell TechCenter Rockstar and a Microsoft MVP in Hyper-V I can build bridges to make sure both worlds understand each other better and we, the customers get their needs served better.

Dell Enterprise Forum EMEA 2014 - Frankfurt

I’m happy I managed to go and I have some people to thank for me being able to grab this opportunity:

  • I cleared the time with my employer. This is great, this is a win win situation and I invested weekend time & extra hours for both my employer and myself.
  • I got an invite for the customer storage council where we learned a lot and got ample of opportunity to give honest and constructive feedback directly to the people that need to hear it! Awesome.
  • The DELL TechCenter Rockstar program invited me very generously to come over at zero cost for the Enterprise Forum. Which is great and helped my employer  and myself out. So, thank you so much for helping me attend. Does this color my judgment? 100%  pure objectivity does not exist but the ones who know me also know I communicate openly and directly. Look, I’ve never written positive reviews for money or kickbacks. I do not have sponsoring on my blog, even if that could help pay for conferences, travel expenses or lab equipment. Some say I should but for now I don’t. I speak my mind and I have been a long term DELL customer for some very good reasons. They deliver the best value for money with great support in a better way and model than others out there. I was sharing this info way before I became a Rockstar and they know that I tell the good, the bad and the ugly. They can handle it and know how to leverage feedback better than many out there.
  • Stijn Depril ( @sdepril, http://www.stijnsthoughts.be/), Technical Datacenter Sales at RealDolmen gave me a ride to Frankfurt and back home. Very nice of him and a big thank you for doing so.  He didn’t have to and I’m not a customer of them. Thank buddy, I appreciate it and it was interesting ton learn the partners view on things during the drive there and back. Techies will always be checking out gear …

Dell Enterprise Forum EMEA 2014 - Frankfurt

What did all this result in? Loads of discussion, learning and sharing about storage, networking, compute, cloud, futures and community in IT. It was an 18 hour per day technology fest in a very nice and well arranged fashion.

I was able to meet up with community members, twitter buddies, DELL Employees and peers from all over EMEA and share experiences, learn together, talk shop, provide feedback and left with a better understanding of the complexities and realities they deal with on their side.

Dell Enterprise Forum EMEA 2014 - Frankfurt

It has been time very well spent. I applaud DELL to make their engineers and product managers available for this event. I thank them for allowing us this amount of access to their brains from breakfast till the moment we say goodnight after a night cap. Well done, thank you for listening and I hope to continue the discussion. It’s great to be a DELL TechCenter Rockstar and work in this industry during this interesting times. To all the people I met again or for the first time, it was a great week of many interesting conversations!

For some more pictures and movies visit the Dell Enterprise Forum EMEA 2014 from Germany photo album on Flickr