Upgrading The DELL PowerVault MD3600 Disk Firmware

In this post I’ll walk you through an disk firmware upgrade of a PowerVault MD3600F with 7 MD1200 extension bays filled with disks. We have several of these attached to R710 that act as Disk2Disk backup media servers with 10Gpbs networking and running W2K12R2 of course. At the moment of writing we’re at PowerVault MD Series Storage HDD (SSD) Firmware A13 and in our case we’ll be updating to Seagate_ST2000MN0001_PS08.

First of all read the readme.txt and such to make sure you’re not missing any special instructions for particular cases that might exist such as being on to old controller firmware that you need to upgrade first. Do your home work & due diligence. Of course I’m not responsible for whatever it is you do to your environment. The standard disclaimer of my blog applies Smile

I always make sure my controller firmware is up to date before I don disk firmware updates unless I’m instructed to act otherwise. In general you should not be applying firmware updates and such constantly and  all over the place to keep busy. It is, however, a good practice to keep an eye on releases and see if they fix any risky bugs you might be vulnerable to.  You also don’t get to far behind on firmware updates as this can complicate thing later in the useful service life or you hardware. Fear, doubt and only doing do something when things have broken down are also not a good practice.

So first of all get the latest version of your PowerVault Modular Disk Storage Manager software if you haven’t already. Often you’ll need to have a least a certain version before you can even do newer firmware updates. So just get this in order before starting, especially if they tell you to, don’t try and outsmart the system. Then download the disk firmware form the DELL support website or via the DELL Storage Community Wiki http://en.community.dell.com/techcenter/storage/w/wiki/4234.dell-powervault-md-downloads.aspx?dgc=SM&cid=257966&lid=4630585 and safe it to disk.

Fire up the PowerVault Modular Disk Storage Manager by clicking the icon …image

Enjoy the splash screen during the launch …image

Right click your storage array and select “Manage Storage Array”image

On the menu click Upgrade and select “Physical Disk Firmware…”image

A wizard pops up with some friendly advice and you are warned to stop all I/O. Which  is something you should really do. If you can un mount the file system(s) – off line it in Windows – you can do this to makes sure no I/On kick of during the upgrade. Depending on your workload this might require a maintenance window or not. For us just setting the backups to not run, stopping the agents/services of the backup product on these media servers and taking the storage LUNS off line is enough.image

When you have done so click Next. As you can see I have only one disk type in my MD3600F and its MD1200 extension disk bays and they are all on the same firmware.

image

Click on Add and browse to the location where you unzipped the disk firmware package. There’s a bunch of them but it should be straight forward to select the correct one. If not perhaps you shouldn’t be doing this Smile

image

In this example you see on disk type all being moved to one new firmware. If you have multiple disk types or brands you can select multiple firmware packages to be transferred. That’s quite handy.

image

When done click Next to continue. Note: Don’t select more that one version of the firmware for the same type of disk. That will just throw an error message at you telling you that’s not you smartest move.image

You can select all hard disk to deploy the firmware. I use this but I tend to test a run on one disk (a hot spare) first before I do this. If that one is successful I choose “Select All” click finish.

image

To make sure that you know what you’re doing and probably keep any lawyers at bay you must type in yes before you can continue. Yes making backups is always prudent. Always have at least one way out.

image

You can follow the firmware update process in the right hand column which displays the progress (Not attempted, in progress,Successful).

image

This process goes faster than you might think. When they are all done, close the wizard. Congratulations you have just installed the new disk firmware to 96 disks Smile.image

If, for 100% safety, you have brought your storage off line, you can it online and resume normal operations. I tend to give the hosts a reboot to see all still works as it should.

Upgrading The DELL MD3600F Controller Firmware Using the Modular Disk Storage Manager

As part of our hardware maintenance we’re deploying the updates of SUU 7.3.1 right now. As part of that effort we’re also making sure the PowerVault disk bays are getting their updates. We’ve got a couple of PowerVault MD3600F with 7 MD1200 extension bays filled with disks attached to R710  Power Edge servers that act as Disk2Disk backup media servers with 10Gpbs networking and running W2K12R2.

In general you should not be applying firmware updates and such constantly and all over the place just to keep busy. It is, however, a good practice to keep an eye on releases and see if they fix any risky bugs you might be vulnerable to. You see that sometimes these fix issues you don’t want to run into and those are often marked urgent. You also don’t get to far behind on firmware updates as this can complicate thing later in the useful service life or you hardware. First of all read the readme.txt and such to make sure you’re not missing any special instructions for particular cases that might exist. The standard disclaimer of my blog applies Smile, you’re responsible for your own actions.

First of all get the latest version of your PowerVault Modular Disk Storage Manager software if you haven’t already. Often you’ll need to have a least a certain version before you can even do newer firmware updates. So just get this in order before starting, especially if they tell you to, don’t try and outsmart the system. Download the disk firmware form the DELL support website or via the DELL Storage Community Wiki http://en.community.dell.com/techcenter/storage/w/wiki/4234.dell-powervault-md-downloads.aspx?dgc=SM&cid=257966&lid=4630585 and safe it to disk.

Here’s an example of a read me file you’d better not ignore. If you do, the Modular Disk Storage Manager will not allow you to upgrade anyway.

*** ATTENTION ***
If your PowerVault MD32xx/MD36xx series storage array is currently running a firmware version lower than 07.75.28.60, you cannot directly install the RAID controller firmware version 07.84.47.60 included in this release.
Instead, you must first install the bridge firmware version 07.75.28.60. After the bridge firmware is successfully installed, you can then install RAID controller firmware 07.84.47.60.

Specifically, follow these steps:
1. *** IMPORTANT *** Install Dell PowerVault MD Storage Manager (MDSM) software from the Resource DVD version 4.1.2.29 or higher.
2. Extract the following files from the Bridge_Firmware_07_75_28_60.zip archive:
* Bridge_Firmware_07_75_28_60.dlp
3. Download and activate RAID controller bridge firmware version 07.75.28.60 (contained in the Bridge_Firmware_07_75_28_60.dlp file)
4. Once the bridge firmware installation is successfully completed, wait at least 30 minutes to allow the attached hosts to re-discover the storage array.
5. Download and activate the RAID controller firmware version 07.84.47.60 (contained in the MD3xxx_MD3xxx_Firmware_07_84_47_60.dlp file) together with the NVSRAM configuration file version N26X0-784890-X04 (contained in the MD3xxx_MD3xxx_NVSRAM_N26X0-784890-X04.dlp file) using the Dell PowerVault MD Storage Manager for your corresponding array type.
* MD3200_MD3220_Firmware_07_84_47_60.dlp and MD3200_MD3220_N26X0_784890_004.dlp (6G Non-Dense SAS)
* MD3200i_MD3220i_Firmware_07_84_47_60.dlp and MD3200i_MD3220i_N26X0_784890_004.dlp (1G Non-Dense iSCSI)

* MD3600i_MD3620i_Firmware_07_84_47_60.dlp and MD3600i_MD3620i_N26X0_784890_904.dlp (10G Non-Dense iSCSI)
* MD3600f_MD3620f_Firmware_07_84_47_60.dlp and MD3600f_MD3620f_N26X0_784890_904.dlp (8G Non-Dense FC)
* MD3260_Firmware_07_84_47_60.dlp and MD3260_N26X0_784890_004.dlp (6G Dense SAS)
* MD3260i_Firmware_07_84_47_60.dlp and MD3260i_N26X0_784890_004.dlp (1G Dense iSCSI)
* MD3660i_Firmware_07_84_47_60.dlp and MD3660i_N26X0_784890_904.dlp (10G Dense iSCSI)
* MD3660f_Firmware_07_84_47_60.dlp and MD3660f_N26X0_784890_904.dlp (8G Dense FC)

*** WARNING ***
If you have a single controller PowerVault MD32/MD36 series storage array you must stop all I/O operations before starting the RAID controller firmware upgrade.

Launch the PowerVault Modular Disk Storage Manager, right click your array and select Upgrade Raid Controller Module Firmware.image

Wait while the status is being refreshed.Image 017

You might run into a an issue if the event log contains to many entries. In that case you’ll be warned you can’t upgrade until you’ve cleared it as shown below. Here are some screenshots from another previous upgrade where I ran into this issue.Image 018

In that case open up the Manage Storage Array  for your array.image just

Navigate to the support tab on your and got to “View Event Log”. image

It’s always wise to have a look to see if you have any issues before upgrading anyway. If you need to save the log for some reason do so otherwise just clear it with the Clear All button.image

The lawyers need assurance you confirm that you know what you’re doing so type yes in the warning form and click OK.

image 

You get an entry telling you the log has been cleared and you can close the form.image

If you launch the Upgrade Raid Controller Module Firmware menu option again you’ll now see that you’re good to go with the upgradeImage 024

Click on Download, Firmware and browse to the  and the NVSRAM. I prefer to do both in one go but you don’t have to. Just make sure that when both need an upgrade you don’t forget to do it when upgrading them separately. You can opt to download the firmware and  NVSRAM but activate them later. I normally do it all in one go (the default option).image

They’ll warn you no to do silly things, meaning you have to make sure that the firmware and NVSRAM versions are compatible. Read the documentation to make sure your OK.

image

If you’re good to go, click Yes and the update kicks of. First it’s the firmware update that runs.

image

When that’s done you’ll see the new firmware version in the Pending Version column. After that the NVSRAM update kicks in automatically. This takes a bit longer.Image 013

Once it’s done you get the green check indicating your firmware has upgraded successfully. We chose to activate in the same run but it’s not visible yet.image

Now to see this reflected I the version columns you‘ll need to close and reopen the Upgrade Raid Controller Module Firmware wizard again.
image

Close the wizard. You’re done upgrading the Raid Controller Firmware. Next things to do would be to upgrade disk firmware and perhaps the EMM (Enclosure Management Module) firmware of the extension disk bays if applicable. They

Great Hardware Support Equals Fast Windows 2012 R2 Implementation

I love it when a plan comes together

We adopted Windows 2012 when right after it went RTM in august 2012. Today we’re are already running Windows 2012 R2 and ready to step up the pace. If you are a VAR/ISV that does not have fast & good support for Windows Server 2012 R2 consider this your notice. You can’t lead from behind. Get your act together and take an example from Altaro. Small, sure, but good & fast. How do we get our act together so fast? Fast? Yes, but it does take time and effort.

As it turns out, we’re pretty well of with the DELL hardware stack. The generation 11 and 12 servers are supported by DELL and on the Windows Server Catalog for Windows Server 2012 R2.

image

For more information on Dell Server inbox driver support see: Windows Server 2012 R2 RTM Inbox Driver Support on Dell PowerEdge Servers. By the way I can testify that we’ve run Windows Sever 2012 R2 successfully on 9th Generation hardware (PowerEdge 1950/2950).

We’ve been running tests since Windows 2012 R2 Preview on R710/R720 and it has been a blast. We’ve kept them up to date with the latest firmware & drives via SUU. And for our Intel X520 and Mellanox ConnectX-3 we’ve had rapid support as well.

So what more could you want? Well support from your storage array vendor I would think. I’m happy to report that Storage Center 6.4 has been out since October 8th and it supports Windows Server 2012 R2. Dell Compellent Adds MLC SSD Tier – Bests 15K HDDs on Price and Performance. Mind you on a lazy Sunday afternoon 2 quick e-mails to CoPilot got me the answer that Storage Center 6.3.10 also supports Windows Server 2012 R2.  Sweet!

And that’s not just DELL, the Dell Compellent Storage Center 6.4 is fully Windows Server 2012 R2 logo certified! That’s what you want to see from you vendor. Fast & excellent support.

image

Here’s the entire DELL hardware line up with Windows Server 2012 R2 support. Happy upgrading & implementation! If you have Software Assurance you’re set to reap the benefits of that investment today!

To my all employers / clients, you see now, told you so. Now, I have a thing in common with Col. Hannibal Smith, I love it when a plan comes together Open-mouthed smile.

image

I know some of you think that all the testing, breaking, wrecking of Preview bits, RTM & GA versions we do looks like chaos. Especially when you visually add the test server & switch configurations. But that’s what it looks like to YOU. To the initiated this is well executed plan, dropping all assumptions, to establish what works & will hold up. The result is that we’re ready today and by extension, so are you.

ODX Speed Up VHDX Creation Times On Windows Server 2012 (R2)

Some technlogies you just need to see in action instead of reading about it. I have posted a video on Vimeo that shows ODX in action on Windows Server 2012 R2 and a DELL Compellent SAN running Storage Center 6.3.10 firmware that supports UNMAP & ODX. Watch the video here or on Vimeo itself for a better experience. It’s a rerun of the demo scripts used in my TechNet Belux Live Meeting of this week.

We demonstrate the amazing speeds at which we can create VHDX files on both a traditional clustered disk and a Cluster Shared Volume. If you have ever tried to create a lot of fixed VHD/VHDX files, especially larger one, then you really need to check out ODX and its potential. If you have a SAN or think about acquiring one make sure you get this feature and be sure that it works as advertised.

I hope you enjoy it and inspires you to look where you can leverage this technology in your own environments.