Hot Iron, Cold Steel & Cables Are Still Paramount In The Era Of The Cloud

Cloud, virtualized, on premise, hosted … the people in the field offices need to connect to them and as such hardware is not dead yet Winking smile. Commodities don’t mean obsolete or “in the cloud” only.

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Some nice DELL PowerConnect 5548P switches. We’ve been using this line of switches (since the 53XX series) for many years now and with great success for in the datacenter (before we switched to 10Gbps) and campus/client access. They’ve never let us down at a price/value point that make the economies of using them to good to ignore.

Once in a while, we’re out in the field making sure the people can access their apps, services, servers in the cloud, the data center or at a hosting provider. Meaning we get to play with some hardware and we all enjoy that still Smile. Whilst at work at several sites I’m once again confronted with commodities being treated like specialties with the following results:

  • Overly expensive
  • Very little value & capabilities (under delivery)
  • Slow delivery
  • Churning

To avoid wasting you money or allowing it to be wasted you need to use common sense. If you use advisors get a consigliore, not a racketeer.

1Gbps to the desktop and get some extra ports

I’ve talked about getting affordable 10Gbps without compromising capabilities before so here I’ll look at the access/campus side of the story. I still find many organizations rolling out 100Mbps to the desktop for cost reasons and counting ports in orders of one. Two things to keep in mind. Buy 1Gbps and buy some extra.

Buying vast quantities of something you don’t use but does it power is not a good idea. But being a complete scrooge and not having some extra ports is ridiculous. I have seen many thousands of € wasted in meetings about 10 to 40 switch ports too few in new building projects that have > 5000 outlets. The only real saving I see in in electricity used, if that is a major concern where you are at. Organizations spend tens of thousands of  € discussing something that would be fixed by spending a few thousand which would give extra benefits on top. That’s churning people. Creating work and billable hours by overinflating issues & crying wolf to justify the expenditure that’s supposedly needed to stave of disaster.

On top of that when you do ask those architects to do some modern designs like SMB Direct  & DCB they freak out & repeat the above ritual. Chances are you’ll spend 20.000 to 30.00 euro on a 6 month study that says it can’t be done because of cost & the probability the sky will fall on your head, leaving you empty handed an poorer. You should have taken the money and just done it. Their scams defer responsibilities to untraceable entities, lines the pocket of consulting houses and, as no one is going to take responsibility to stop this madness, it just goes on forever whilst on paper everything is done by the book and compliancy to the rules is achieved.  Until the day some joker, frustrated at the lack of a few ports, attached a cheapo 8 ports switch to the outlet, creates a loop and brings down the buildings network affecting many thousands. Because the design didn’t handle that to well … been there, seen it.

I also disagree with the practice of dropping in 100Mbps unless you have really good reasons. Structural cabling is being put in at Cat6A specifications nowadays and CAT5E has been put I for many years. 1Gbps is not a luxury if you do lots of data transfers within an office and have image intensive needs (more and more that is all of us with video, images, all in high res). Google fiber is coming to residential homes … guess what that could mean to services that can be delivered … Heaven forbid you buy 100Mbps because those fancy overpriced VOIP phones only do 100Mbps & you can’t afford the replace them.

With QoS for VOIP and other use cases some extra bandwidth comes in handy as well for. Also don’t forget software installations & automated rollouts of desktops & laptops. Last but not least it helps deal with crappy network behavior of way to many software packets.

On the number of ports and the price per port. We buy the most minimal support on switches possible. They hardly ever die on you and if something goes bad it’s a port perhaps, and even that is rare. So don’t waste money on support contracts. Buy some extra ports. For one you need some wiggle room and you have spare capacity to deal with port or even switch failures. If you need 400 ports, by 10*48 port switches. You have spare capacity and can even afford to lose a switch. If one really fails you most have a “lifetime warranty”. You finance 1Gbps to the desktop by dumping support you won’t need, buying value commodity switches and avoiding the racketeers mentioned above. If you need a network engineer, hire one, a good one.

Than inevitably the cry comes: “you’ll saturate the uplinks”! Not a big issue for the small office (+/- 60 people) setup we did recently but what about a bit larger environments? Todays commodity switches had dual fiber uplink port,10Gbps capable, for a redundant lag. If you build a star design and not a cascade to a more capable core/top switch & you’re golden. It’s also great future proofing as we use access switches for a long time, over 7 years is not an exception, so give yourself some wiggle room.

Cost you say? Again, forgo the expensive market leaders and you’ll get better value for less money that get the job done very well. Cables, even OM3 fiber, is affordable compared to the labor, construction and maintenance of a  > 1000 employee building. Put in enough cabling to allow for 21st century network traffic and make sure working on it is easy. Good principles used at the wrong place in the wrong way are no good to anyone except for the ones making money of this scam.

DELL World 2013 – Tour Of the Acoustic & Storage Testing Labs & Presenting at the Dell TechCenter User Group

While at Dell World 2013, a group of us had the opportunity to visit the Dell offices as part of the Trends in Data Center Technology Think Tank. We saw advancements in fresh air cooling, a hot house,

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the storage lab and, new to me, the acoustic labs. Below is a picture of Chris Peterson, the acoustic Architect (he was involved in the design of the DELL VRTX, which is a unique solution and achievement in the industry). Like wise the also have thermal engineers and both of these expertises are closely related.

I will never look at acoustic / thermal engineering for servers & storage in the same way I used to and I have way more respect for the effort and a better understanding of what efforts go in to this research and why.

For some more information on the acoustic lab read this white paper Dell Enterprise Acoustics and watch these videos:

Dell thermal & acoustic engineers discussing the VRTX
Chris Peterson on Dell PowerEdge Generation 12 Server acoustics

Next to all that I attended briefings, had one to one conversations with network, storage & server managers & engineers. I had a lot of information, questions & request to share from our Microsoft MVP Community in regards to our needs & wishes for the best possible support for Windows Server 2012 R2, Hyper-V, ODX, UNMAP, SMB Direct, SOFS, Management & cloud. I even jumped into an open source breakfast discussion on * cloud computing. Last but not least we joined fellow Rock Stars Jonathan Copeland (@VirtSecurity), Rasmus Haslund (@haslund) & Dell Tech Center’s community manager Jeff Sullivan (@JeffSullivan) to discuss what community & social media means to us.

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I also shared our experiences with Windows Server 2012 R2, Hyper-V, DVMQ, vRSS & ODX at the Dell Tech Center User Group during Dell World 2013.

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Want to talk and demo DVMQ & vRSS? Start with the basics: RSS Smile 

To all my community buddies a very festive end of the year and a great 2014! If you want to know even more about how rewarding being part of a community can be, check out this blog Mindset of the community by Marc van Eijk (@_marcvaneijk)

I’m In Austin Texas For Dell World 2013

This is the night time sky line of where I’m at right now. Austin, Texas, USA. That famous “Lone Star State” that until now I only knew from the movies & the media. Austin is an impressive city in an impressive state and, as most US experiences I’ve had, isn’t comparable with anything in my home country Belgium. That works both ways naturally and I’m lucky I get to travel a bit and see a small part of the world.image

Dell World 2013

So why am I here?  Well I’m here to attend DELL World 2013, but you got that already Smile

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That’s nice Didier but why DELL World? Well, several reasons. For one, I wanted to come and talk to as many product owners & managers, architects & strategists as I can. We’re seeing a lot of interest in new capabilities that Windows Server 2012 (R2) brought to the Microsoft ecosystem. I want to provide all the feedback I can on what I as a customer, a Microsoft MVP and technologist expect from DELL to help us make the most of those. I’m convinced DELL has everything we need but can use some guidance on what to add or enhance. It would be great to get our priorities and those of DELL aligned. Form them I expect to hear their plans, ideas, opinions and see how those match up. Dell has a cost/value leadership position when it comes to servers right now. They have a great line up of economy switches that pack a punch (PowerConnect) & some state of the art network gear with Force10. it would be nice to align these with guidance & capabilities to leverage SMB Direct and NVGRE network virtualization. Dell still has the chance to fill some gaps way better than others have. A decent Hyper-V network virtualization gateway that doesn’t cost your two first born children and can handle dozens to hundreds of virtual networks comes to mind. That and real life guidance on several SMB Direct with DCB configuration guidance. Storage wise, the MD series, Equalogic & Compellent arrays offer great value for money. But we need to address the needs & interest that SMB 3.0, Storage Spaces, RDMA has awoken and how Dell is planning to address those. I also think that OEMs need to pick up pace & change some of their priorities when it comes to providing answers to what their customers in the MSFT ecosystem ask for & need, doing that can put them in a very good position versus their competitors. But I have no illusions about my place in & impact on the universe.

Secondly, I was invited to come. As it turns out DELL has the same keen interest in talking to people who are in the trenches using their equipment to build solutions that address real life needs in a economical feasible way.  No, this is not “just” marketing. A smart vendor today communicates in many ways with existing & potential customers. Social media is a big part of that but also off line at conferences, events and both contributor and sponsor.  Feedback on how that works & is received is valuable as well for both parties. They learn what works &n doesn’t and we get the content we need. Now sure you’ll have the corporate social media types that are bound by legal & marketing constrictions but the real value lies in engaging with your customers & partners about their real technological challenges & needs.

Third is the fact that all these trends & capabilities in both the Microsoft ecosystem and in hardware world are not happening in isolation. They are happening in a world dominated by cloud computing in all it’s forms. This impact everything from the clients, servers, servers to the data centers as well as the people involved. It’s a world in which we need to balance the existing and future needs with a mixture of approaches & where no one size fits all even if the solutions come via commodity products & services. It’s a world where the hardware  & software giants are entering each others turf. That’s bound to cause some sparks Smile. Datacenter abstraction layer, Software Defined “anything” (storage, networking, …), converged infrastructure. Will they collaborate or fight?

So put these three together and here I am. My agenda is full of meetings, think tanks, panels, briefings and some down time to chat to colleagues & DELL employees alike.

Why & How?

Some time ago I was asked why I do this and why I’m even capable to do this. It takes time, money and effort.  Am I some kind of hot shot manager or visionary guru? No, not at all. Believe there’s nothing “hot” about working on a business down issue at zero dark thirty. I’m a technologist. I’m where the buck stops. I need things to work. So I deal in realities not fantasies. I don’t sell methods, processes or services people, I sell results, that’s what pays my bills long term. But I do dream and I try to turn those into realities. That’s different from just fantasy world where reality is an unwelcome guest. I’m no visionary, I’m no guru. I’m a hard working IT Pro (hence the blog title and twitter handle) who realizes all to well he’s standing on the shoulders of not just giants but of all those people who create the ecosystem in which I work. But there’s more. Being a mere technologist only gets you that far. I also give architectural & strategic advice as that’s also needed to make the correct decisions. Solutions don’t exist in isolation and need to be made in relation to trends, strategies and needs. That takes insight & vision. Those don’t come to you by only working in the data center, your desktop or in eternal meetings with the same people in the same place. My peers, employers and clients actively support this for the benefit of our business, customers, networks & communities. That’s the what, why and who that are giving me the opportunities to learn & grow both personally & professionally. People like Arlindo Alves and may others at MSFT, my fellow MVPs (Aidan Finn, Hans Vredevoort, Carsten Rachfahl, …), Florian Klaffenbach & Peter Tsai. As a person you have to grab those opportunities. If you want to be heard you need to communicate. People listen and if the discussions and subjects are interesting it becomes a two way conversation and a great learning experience. As with all networking and community endeavors you need to put in the effort to reap the rewards in the form of information, insights and knowledge you can leverage for both your own needs as well as for those in your network. That means speaking your mind. Being honest and open, even if at times you’re wrong. That’s learning. That, to me, is what being in the DELL TechCenter Rock StarDELL TechCenter Rock Star program is all about.

Learning, growing, sharing. That and a sustained effort in your own development slowly but surely makes you an “expert”. An expert that realizes all to well how much he doesn’t known & cannot possible all learn.  Luckily, to help deal with that fact, you can turn to the community.

Upgrading The DELL PowerVault MD3600 Disk Firmware

In this post I’ll walk you through an disk firmware upgrade of a PowerVault MD3600F with 7 MD1200 extension bays filled with disks. We have several of these attached to R710 that act as Disk2Disk backup media servers with 10Gpbs networking and running W2K12R2 of course. At the moment of writing we’re at PowerVault MD Series Storage HDD (SSD) Firmware A13 and in our case we’ll be updating to Seagate_ST2000MN0001_PS08.

First of all read the readme.txt and such to make sure you’re not missing any special instructions for particular cases that might exist such as being on to old controller firmware that you need to upgrade first. Do your home work & due diligence. Of course I’m not responsible for whatever it is you do to your environment. The standard disclaimer of my blog applies Smile

I always make sure my controller firmware is up to date before I don disk firmware updates unless I’m instructed to act otherwise. In general you should not be applying firmware updates and such constantly and  all over the place to keep busy. It is, however, a good practice to keep an eye on releases and see if they fix any risky bugs you might be vulnerable to.  You also don’t get to far behind on firmware updates as this can complicate thing later in the useful service life or you hardware. Fear, doubt and only doing do something when things have broken down are also not a good practice.

So first of all get the latest version of your PowerVault Modular Disk Storage Manager software if you haven’t already. Often you’ll need to have a least a certain version before you can even do newer firmware updates. So just get this in order before starting, especially if they tell you to, don’t try and outsmart the system. Then download the disk firmware form the DELL support website or via the DELL Storage Community Wiki http://en.community.dell.com/techcenter/storage/w/wiki/4234.dell-powervault-md-downloads.aspx?dgc=SM&cid=257966&lid=4630585 and safe it to disk.

Fire up the PowerVault Modular Disk Storage Manager by clicking the icon …image

Enjoy the splash screen during the launch …image

Right click your storage array and select “Manage Storage Array”image

On the menu click Upgrade and select “Physical Disk Firmware…”image

A wizard pops up with some friendly advice and you are warned to stop all I/O. Which  is something you should really do. If you can un mount the file system(s) – off line it in Windows – you can do this to makes sure no I/On kick of during the upgrade. Depending on your workload this might require a maintenance window or not. For us just setting the backups to not run, stopping the agents/services of the backup product on these media servers and taking the storage LUNS off line is enough.image

When you have done so click Next. As you can see I have only one disk type in my MD3600F and its MD1200 extension disk bays and they are all on the same firmware.

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Click on Add and browse to the location where you unzipped the disk firmware package. There’s a bunch of them but it should be straight forward to select the correct one. If not perhaps you shouldn’t be doing this Smile

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In this example you see on disk type all being moved to one new firmware. If you have multiple disk types or brands you can select multiple firmware packages to be transferred. That’s quite handy.

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When done click Next to continue. Note: Don’t select more that one version of the firmware for the same type of disk. That will just throw an error message at you telling you that’s not you smartest move.image

You can select all hard disk to deploy the firmware. I use this but I tend to test a run on one disk (a hot spare) first before I do this. If that one is successful I choose “Select All” click finish.

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To make sure that you know what you’re doing and probably keep any lawyers at bay you must type in yes before you can continue. Yes making backups is always prudent. Always have at least one way out.

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You can follow the firmware update process in the right hand column which displays the progress (Not attempted, in progress,Successful).

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This process goes faster than you might think. When they are all done, close the wizard. Congratulations you have just installed the new disk firmware to 96 disks Smile.image

If, for 100% safety, you have brought your storage off line, you can it online and resume normal operations. I tend to give the hosts a reboot to see all still works as it should.