Tag Archives: Ransomware

The lure of having a Ransomware Fund

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Introduction

What is the the lure of having a ransomware fund all about? It’s the idea that just paying is the best way to deal with a ransomware incident.While preventing as many ransomware attacks as possible is great, it is not something that will be 100% effective. Detecting an incident as early as possible is key to minimizing the effects. This even in the event of successful and early detection some data has been compromised (encrypted). The nature and function of that data will determine the blast radius and the fall out. To recover from that the attack needs to be stopped by finding and eliminating the points of infection.Next to that, the proven ability to restore data and do so fast is a key capability when it comes to recovering form a ransomware attack. If you don’t you’ll either need to eat the loss or try to pay up.

Dealing with Ransomware step by step

  • Prevention is not 100% effective. Don’t bank on it.
  • Early detection
  • Swift & adequate response
  • Quarantine, wipe (nuke from orbit) of contaminated systems & data
  • See if a free decryption solution is available via the security community or your police services cyber crime department
  • Restore your data. You must have multiple options. You must have implemented the 3-2-1 rule. But beware, your off site, air gapped copy cannot be too old. You need to have fairly recent backups in there to have a decent RPO that is meaningful to the business.
  • Bring data, systems and services back into production.

Now make sure you can do this for end user files, server data (images, VMs, Databases, configuration files,  backups) regardless of where it is (on-premises, private, hybrid & public cloud) what delivery model it comes in (Physical, virtual, IAAS, PAAS, SAAS, Serverless).

The lure of having a Ransomware Fund (Isn’t it cheaper to pay?)

Now some bean counter might come up with the idea that paying is cheaper (and easier) than prevention, let alone backup & restore capabilities.

The lure of having a Ransomware Fund

Some would even consider it a “cost of doing business”. This is the the lure of having a ransomware Fund. Ouch, well I know many parts of the world are a lot less save than mine but this is a path down a slippery slope so dangerous you will fall down sooner or later. Let’s look at why that is.

petya ransomware

The lure of having a Ransomware Fund

First, let’s not forget about the down time caused no matter how you resolve it. So prevention and early detection are key. You might not even survive if you pay and get your data back.

Secondly, while I love the idea of prevention and early detection this doesn’t mean that you can get rid of your backup and restore capabilities. Prevention is an mitigation strategy, it doesn’t eradicate the issue. Early detection minimizes the immediate and secondary damage in many cases. But not in all cases and it is also not perfect.

Third, when you pay your ransom how sure are you you’ll get your decryption key and be able to access your data? Well it seems only in 50% of the cases. Now, some ransomware “businesses’’ have a better customer service than many commercial companies and governments. But that doesn’t mean all of them do and by definition they are not honest people. Unless you consider ransomware “Encryption As A Service” that helps you with GDPR. I think not. You might think that a smart ransomware player delivers not to ruin future revenue streams by acquiring a bad reputation. Probably true, but they to can make mistakes, you can make mistakes, you can become road kill of vandals or of criminals who desire or are hired to incur havoc on a certain industry.

Finally, you might end up being a repeat victim as you have shown the willingness & ability to pay. Don’t forget that ransomware is not like mobster protection money. It will not protect you from others or the same ones doing it again.

Conclusion

Banking on having an emergency stash of Bitcoin (ransomware fund) just to pay ransomware isn’t your best option. It might be a last resort faced with the alternative of bankruptcy but even then it remains a costly and risky gamble.

I know that for some people in IT, backups seem outdated and from a gone by era, a solution to a problem form yesterday. I kid you not. Well, I advise you to think again and act upon what you concluded.

 

CryptoWall 3.0 Strikes To Close for Comfort

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Instead of testing Windows Server 2016 TPv4 a bit more during “slow” hours we got distracted from that a bit CryptoWall 3.0 strikes to close for Comfort. Last week we, my team and I, had to distinct displeasure of having to tackle a “ransomware” infection inside a business network. Talk about petting a burning dog.

We were lucky on a few fronts. The anti malware tools got the infection in the act and shut it down. We went from zero and 100 miles per hour and had the infected or suspect client systems ripped of the network and confiscated.  We issue a brand new imaged PC in such incidents. No risks are taken there.

Then there was a pause … anything to be seen on the anti malware tools? Any issues being reported?  Tick tock … tick tock … while we were looking at the logs to see what we were dealing with. Wait Out …

Contact! The first reports came in about issues with opening files on the shares and soon the service desk found the dreaded images on subfolders on those shares.

image

Pucker time as we moved to prevent further damage and started an scan & search for more encrypted files and evidence of damage. I’m not going to go into detail about what, why, when and how. As in all fights you have to fight as you are. No good wishing for better defenses, tools, skills or training. At that moment you do what you think you need to do to contain the situation, clean up, restore data and hope for the best.

What can I say? We got lucky. We did our best. I’d rather not have to do that again. We have multiple types of backup & restore capabilities and that was good. But you do not want to call all data lost beyond a point and start restoring dozen of terabytes of corporate data to a last know good without any insight on the blast radius and fall out of that incident.

The good thing was our boss was on board to do what needed and could be done and let us work. We tried to protect our data while we started the cleanup and restores where needed. It could have been a lot uglier, costlier and potentially deadly. This time our data protection measures saved the day. And at least 2 copies of those were save from infection. Early detection and response was key. The rest was luck.

Crypto wall moves fast. It attempts to find active command and control infrastructure immediately. As soon as it gets it public key from the command and control server that it starts using to encrypt files. The private key securely hidden behind “a pay wall” somewhere in a part of the internet you don’t want to know about. All that happens in seconds. Stopping that is hard. Being fast limits damage. Data recovery options are key. Everyday people are being trapped by phishing e-mails with malicious attachments, drive by downloads on infected website or even advertisement networks.

Read more on CryptoWall 3.0 here https://www.sentinelone.com/blog/anatomy-of-cryptowall-3-0-a-look-inside-ransomwares-tactics/  Details on how to protect and detect depend on your anti malware solution. It’s very sobering, to say the least.

It makes me hate corporate apps that require outdated browsers even more. Especially since we’ve been able to avoid that till now. But knowing all to well forces are at work to introduce those down grade browsers with “new” software. Insanity at its best.