TechDays 2012 Belgium – Register Now

TechDays 2012 in Belgium will be here sooner that you think right now. So start planning for it. Set aside the time and get your attendance approved by your management. If you need some help with the latter take a look here for some help with a pre edited e-mail message for IT Pro and for Developers.

Most of you will already know why you would attend these 3 full days of technical sessions for developers and IT-professionals but if you don’t, go take a look at the TechDays 2012 web site for more information.

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TechDays in Belgium has been around for a while and it’s celebrating it’s 10th year of existing. And with good reason. I’ve seen this event grow bigger and especially better over the years. If you work in the IT sector and your involved with Microsoft products this is one of the premier events to attend in Belgium. You won’t be disappointed!

Experts2Experts Conference London (UK) 2011

I’m at the Experts2Experts Conference in London and I’m having a great time talking shop, tech & business with my fellow IT Pro colleagues from around Europe. Aidan Finn, Jeff Wouters, Carsten Rachfahl, Ronnie Isherwood.

It might be fun for Microsoft to join us for some of these lunch & dinner time dicussions. It would provide them with great feedback, ideas, concerns. Very educational. While we’re discussing Citrix, VMware, Microsoft & ISV solutions (RES, Appsense) this is not a vendor centric conference. Sure we all work with these products but we’re discussing it from our point of view. The challenges, the issues, the successes & failures are discussed and mentioned.

There’s a high density of virtualization, private cloud, desktop virtualization (VDI, Terminal Servers, Application Virtualization, Client hosted virtual desktops etc.) expertise at the conference to make it interesting.

Tomorrow I’ll be sharing some musings on “High Performance & High availability Networks for Hyper-V Clusters” during my session.

A Fool With A Tool Is Still A Fool

Aidan Finn started this cool blog post visually explaining how cool Hyper-V engineers are. This prompted a funny a response by Marcel van den Berg concerning the technology used. Well those blog post inspired me to demonstrate an issue popping up in certain ICT projects to our business audience with the help of some visual aids. That public might not always be IT savvy, but I think we can show them what goes wrong in the ICT world every now and then. Especially if experience, context and realism are missing in a team. For this purpose I’ll use technology everyone knows from TV, the movies & the news. That way even the technically uninitiated (management) will get the drift.

So what goes wrong with a certain percentage of IT implementations today?  Well they tend to look like this:

Over the top deployments, using every option & technology known to man that become unmanageable to the “ridiculous” level and end up reducing operational capabilities and reliability. These projects cost vast amounts of money and are very costly in time / billable hours.

Look, we have a lot of features at our disposal. That’s great, as this gives us options to build the best solution, in a cost effective way, for the business need that needs to be addressed. But we don’t have to use everything everywhere just because we can. Look at the monster setup above. All pretty neat tools & option in itself but it just won’t work this way. Do note that this is not just a simple case of overkill. That would be more like a tank where a rifle suffices. This is using the entire content of the  toolbox when only few tools are needed.

Constructions like this only result in final prove that TCO stands for “Totally Cost Oblivious” and ROI for ‘”Running On Instinct”. These configurations are, more often than not, bought & configured by wannabe “’professionals” who do so to in vain attempt to get some instant credibility. The “Hey, it sure does look impressive”  approach so to speak. These people can’t hack it anyway and often look like this guy.

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He’s got the gear, he’s got the tools. But there is just no way poor  “bubba” can figure out what’s wrong. Really he can’t.

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Now a good engineer (like the one below) knows how to use the correct technology where and when needed in a professional manner. He or she does so in the most cost & result effective way.

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And it’s not only implementations where things go wrong, stuff also breaks.  That’s were a secondary (a.k.a  a backup) comes in. We all know that, no matter how charmed the lives we lead are, inevitably, luck runs out at times. Yes Murphy is out there and bad things happen to the best of us. So tell me, when that luck runs out, who do you want to come take care of business and save you?  Bubba or the guy above? In ICT that’s exactly the same question you need to answer to address the challenges your business faces. Great solutions are, even in this era of commoditization, seldom bought of the shelf as a one size fits all package, they are custom built to specs for the job at hand.

Free Support Rant

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I blog and help out in news groups because I like to share ideas, solutions and help out when and where I can. I’m active on twitter because I enjoy the discussions, the out loud thinking and the reflection we all get of just throwing ideas, conclusions, opinions, experiences and knowledge in a pool of diverse but very skilled passionate IT Professionals and Developers.

It is not always easy to share information. The potential complexity of environments that may well have other issues and restrictions in combination with the vast amount of possible configurations and designs, both valid and ill advised, make it near to impossible to cover all eventualities. If one of my blog posts does not contain the answer to your specific problem or does not apply to your particular situation, do not complain & moan about it, let alone demand of me to come up with a solution. What is written here are bits and pieces of information which I choose to share because I think they have some value and can help other people out.  I do this in my own time. Really, I am not paid to blog, research technologies or build labs. I do this out of my own interest and because I enjoy it and it has value to me in my own work. I work a lot of hours “for a boss” and those are not always the most esoteric. When you read my “About” page you’ll read the following:

I’m still in the trenches with my boys and gals. Empty suits or hollow bunnies are neither wanted nor needed. In IT you live by the sword and you die by the sword. There is no hiding when you mess up, all our mistakes are in plain sight of everyone using what we build.

That is my reality and I live by it. Perhaps others should try this.  I’ve seen to many ICT “gods” come down from heaven for a short while pushing their latest religion or product. Loudly proclaiming it is the truth and the only way forward. Failure to achieve success is always due to a lack of faith with us subjects, our (at best) mediocre skills or because we have to wait and see the benefits,  much later in time, but we need to keep the faith. When the shit hits the fan those gods are back on the Olympus, pushing daggers into the back of us infidels who couldn’t make it work. No thank you. I think the people I work with know the  strengths and weaknesses of both my self or my solutions. I have however never ever left them out in the cold when something didn’t work out as planned or when things failed. Yes, eventually things, big and small, do fail. How you try and prevent that as much as possible and how you deal with it when it happens is what makes a huge difference. That’s where my professional responsibilities lie, not with some Microsoft bashing, impolite, wannabe who thinks insulting me is a good approach to getting me to solve their issues with a Microsoft product. You know the type, they open a pack of “M$ Sucks Quick Mix” to try and get some “Instant credibility” and fail miserably, they even fail at asking for help.

I am not your free support desk, your dedicated Microsoft technology research engineer or trouble shooter. I’m an IT Pro with a busy job. I think certain people out there need to learn that you can catch more flies with honey than with vinegar. Don’t be a “jerk”.

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