Project management is mission critical
Just like analysts, project managers, are to provide added value and will play a crucial role in the success or failure of a project. So when you use them you have to do it right. If not, you are adding a force multiplier to project failure. In other words you are committing self inflicted harm or sabotage.
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Say what?
The above might seem obvious. Project management is mission critical but very often project management is left to the run off in our labor pool. This gives the profession a bad name. Even worse, by association, it ruins the reputation of the people or organizations that hire or engage them. Body shopping shop and “rent a body” outfits benefit from the idea that project management is a thirteen in a dozen job that translates into overpriced meeting transcriptions and carbon fiber Outlook calendar “automation”. In reality the customer is of way better with a real good secretary and people who know how to organize a meeting.
Project management done wrong doesn’t add any value to the project. On top of that it causes expensive and annoying overhead where the death weight of the PM becomes a nuisance at best. Potentially it becomes a fatal burden.
The 3 critical skills of a project manager
People skills
People respond to you in a way that depends on you threat them. They are a mirror. If you step on them for your own agenda or to protect your billable hours it will be noted and never forgotten.
Diplomacy
Some people state that diplomacy is the fine art of telling people to go to hell and feel good about it. Well, maybe. There are two cases for diplomacy in project management when the situation or relationships are bad and cannot be fixed:
- Neutralize saboteurs, idiots, bad politics and hidden agenda’s in the most eloquent and pleasant way possible in order not to jeopardize the final outcome of the project.
- It’s what you do to keep the above occupied before you get rid of them if that’s an option. In that regards PMs are morphine. They make the bad elements believe things will be fine, to make sure it painless while they’re terminated.
A PM needs to fight and defend the people they work for. If you do not agree with the people you work with or cannot agree with them because they are wrong, you have to walk away. If not, you’re just there for the paycheck at the expense of others and the project.
Subject Matter Expertise
Don’t bother sending a PM that’s not a subject matter expert. It’s a waste of time, effort and money. If the PM doesn’t understand the area of expertise, can’t learn fast and doesn’t trust the team experts it will never work out. Perhaps even worse is that many times they don’t care and the subject matter is seen as the dough to be put through the generic project management cookie cutter.
It ruins moral to be led by an incompetent, uncaring PM that is unable to truly weigh the pros and cons to the benefit of the result. In such cases they are dead weight, holding back progress and ideas which results in a very predictable failure. You’ll see burn outs, depression or people who walk. in the end it all signals the same. They don’t want to or cannot deal with the crap anymore. Results do matter and in the end no one buys a journey or services. We pay for results.
Conclusion
Do it really well or cut the bullshit and get on without one, the results without a PM are always better than with a bad one. I know it’s a dog eat dog world out there and that’ just how things flow but when a dog comes to eat your lunch you don’t play victim to circumstances. You act or you perish. A quick search reveals many are having issues with project management instead of being helped by it. It doesn’t need to be that way.
