Hyper-V Amigos Podcast Episode 2 – WorkingHardInIT

Just a quick post to let you know the second Hyper-V amigo podcast is on line. You can find it at Hyper-V Amigos Podcast Episode 2 – Didier Van Hoye

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In this episode Carsten Rachfahl (https://www.hyper-v-server.de) talks with his fellow Hyper-V Amigos buddy Didier Van Hoye – that would be me. Carsten and I are both Microsoft Cloud and Datacenter Management MVP. We’ll  talk about our passion for technology, when I started in computing, what it means to be an MVP and so many more things.

It was fun doing and I hope you have fun listening.

Happy New Year from a renewed Microsoft MVP in 2016

Happy New Year from a renewed Microsoft MVP in 2016

It’s January 1st 2016, late in the afternoon here local time and I have just received great news to start the new year with. It came by way of an e-mail notifying me I have been renewed as a Microsoft Most Valued Professional (MPV).

The Microsoft MVP Award provides us the unique opportunity to celebrate and honor your significant contributions and say “Thank you for your technical leadership.”

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So it’s time for a happy New year from a renewed Microsoft MVP in 2016. My expertise is now Cloud and Data Center Management. It’s quite an honor to be renewed. Somewhere people think I make a big enough difference to be recognized, that caresses my ego just a little bit. More importantly however it means I get the opportunity to keep working with a lot of passionate and talented people. The ability to participate in a global community and ecosystem focused on our areas of expertise is something I have enjoyed for many years now. Attending the MVP Summit is the cherry on the cake and they sure do make you feel welcome at every place you stop on and around the campus.

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My fellow MVPs are always very helpful, they are both an inspiration as well as a source of tremendous experience and knowledge. Being a MVP has opened opportunities to both learn and teach, both professionally and personally. That’s what enabled me to grow in depth and breadth within my areas of expertise which ultimately translates into our new expertise assignment, cloud and datacenter management.

Thank you!

It’s a good time to wish you all a happy New Year. Let me take a moment to express my gratitude to all loyal or accidental readers of WorkingHardInIT. A blog without readers would be a sad thing but luckily you’re all reading this blog more and more, year after year.

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I’m grateful you for your continued support and spending the time reading my blog. To the people, businesses and organizations that given me so many opportunities and support and with whom I had the pleasure to work with in 2015, I say thank you and let’s continue to do so. I wish you all a marvelous 2016 with lots of joy, good health and tons fun at and outside of work!

The road ahead

2016 will be an interesting year. There’s a lot going on in our industry, some of it is hype, a lot of it is real. That reality is sometimes sobering but often inspiring. Keep cool, don’t panic or go ballistic. Smart discipline with a good portion of common sense, insights and a solid, yet flexible plan wins the day. You’ll also need some luck and turn up at the right place at the right time every now and then, ready to make the most of an opportunity. You get the idea.

There are and have been, as always, personal and professional challenges. That’s a given. Only newbies and idiots make picture perfect plans. They then get “dazzled” by the first punch on their snout which sends their plans falling apart like shattered glass. Sometimes the challenges are bigger and harder. This can mean you need to work even harder, smarter and perhaps even longer. It can also mean to cut your losses and disengage. No matter how good you are, how long, hard and smart you work, you cannot right all wrongs in this world. Leave that to the self-promoting LinkedIn blogs on “personal success and growth” aimed at ridiculously entitled people or the painfully naïve.

Importance

2016 will also know its challenges. They will be met with all the attention and dedication required where and when needed. They will be passed by or ignore where the effort just isn’t worthwhile. There’re good places to go, nice things to do and great people to meet. If I can seize as many opportunities in 2016 (TechEd, ITPROCeed, E2EVC, VEEAMON, Microsoft MVP Summit, ExpertsLive)  like I have been able to do in 2015 I’ll be a happy man, both professionally and personally.

How to get a dream job in 2016?

I’ve been asked that a couple of times. I’m not the one  for handing out personal advice, that would only shock your parents and potentially shake your worldview as well. Professionally I’d say, your profession, your career is not the same as your job. It might be, but more often than not it isn’t. That’s OK. You can build a career in your (chosen) profession even despite your job or jobs. Most MVPs work very hard and we put a lot of personal time into our technical skills and community. It isn’t a lifestyle of the rich and famous as some would think when you read a blog about a conference or summit.

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Those are a fun part of work, that’s for sure, but they don’t define our work days. It’s lots of work, learning, sharing and many battles are uphill!. We all have jobs that require us to do things we’d rather not have to do. Do what you need to do to stay afloat but try to do as much of what you like and enjoy it as possible. Do it smart and don’t waste your time or let others waste yours. The latter is something you should not do to other people either. When it comes to jobs it’s not all that simple as the sloganesque “Do what you love, versus work for money/the man/a pension/security” for most people. Sure most don’t like to admit that they have to take crap, but we all do. Anything else is as much BS as every employer that seems to pretend everybody has to be and is an engaged, inspired team player who’s going all out for the company, beyond and above what the job demands. That’s a bit too much like Office Space’s “Is this good for the company?” for comfort 😉

Barnacles, strategists, consultants and coaches at the office

Disclaimer: The Dilbert® Life series is a string of post on corporate culture from hell and dysfunctional organizations running wild. This can be quite shocking and sobering. A sense of humor will help when reading this. If you need to live in a sugar coated world were all is well and bliss and think all you do is close to godliness, stop reading right now and forget about the blog entries. It’s going to be dark. Pitch black at times actually, with a twist of humor, if you can laugh at yourself.

When people tell me they have strategy consultants, ITIL, SCRUM, KABAN, … coaches, architects and these are well embedded in their organization to ensure operational and long term success I always try to envision this. No matter how hard I try to see “marketing brochure” mental picture and the connotation of professionalism and success this is supposed to inspire, I never succeed.

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In reality this is the mental picture I get: barnacles!

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Barnacles, strategists, consultants and coaches at the office inspire me to get a chisel and high pressure cleaner to get rid of these. Barnacles slow us down, reduce efficiency and lead to structural damage.

Most organizations are failing due to their obsession with failing. That’s why ITIL is considered a success. All evidence to the contrary I must add. I have never found an IT professional who had seen any benefits to the success of IT come from ITIL.

ITIL is considered a success by people who are trying to manage IT but who do not understand IT. That’s business analysts, project managers, architect and way to often way too many IT managers. I’m not picking on ITIL per se. Take any methodology in the hands of scared, clueless people and they cling to them like a ship wrecked person to a life preserver. It’s a tool to be used where and when needed. Walking around in one at the office is pretty silly.

ITIL caters to their fears and their childish need to avoid failure. You might say that’s a result, but I think we can at least agree this is not a success or progress, which is the type of result your looking for a business. Still, why do so many waste so much time on processes of control that will not be sustainable in the reality of the field? It soothes fears, if feeds the need to be seen as in charge and having things under control. They think it makes them perceived as being in charge. Basically they’re acting. Like kids, pretending to be what they are not and will never be. It’s a sad day when I have to quote from Corinthians but desperate times call for desperate measures.

“When I was a child, I talked like a child, I thought like a child, I reasoned like a child. When I became a man, I put the ways of childhood behind me.”

Clearly too many people have missed some essential and significant steps or got stuck in them in professional life. Clever consultants and coaches cash in on delivering the instruments to anticipate problems, avoid problems, detect problems, manage change to avoid problems and last but not least provide framework to proactively deal with anything up to and including nuclear warfare. In my reality these people are more on par with racketeers, con men, liars and priest of false religions. As in real life they can make big money and gain a lot of influence and power, but only if you allow them to. However, does not make them right.

Failure is not an option. It is, for all practical purposes, guaranteed and free of charge. What you need is smart people, who understand the context, have a great situational awareness and possess the ability to think and act fast. This is not the same as wasting time and money in endless meetings, task forces and procedures. It’s always what you never considered that will get you in the end. Solve the problems you have fast, effective and decisively to the best of your abilities and in alignment with the environment. If you can do that, you have just made progress on route to success! The results are fast, measurable and simple enough as they are noticeable without a microscope.

There is way too much waste in governance leading to the exact opposite of what one is, supposedly, trying to achieve which is a better and more successful business. In fact, these activities in cost and head count outnumber people delivering tangible results by 3 to 1 and in some cases even more. They appoint blame and steal success as in reality the main purpose is to avoid being blamed themselves and to look good in order to get ahead.

Meanwhile your organization keeps failing as you keep adding overhead, head count and expenses. What you need to do is let your good and best employees excel at what they do best: achieve progress and move along. You need to steer that effort and ability towards the company goals and stimulate your employees.

Move fast, navigate through the unpredictable waters and learn how to deal with the fallout effectively. Whatever you do, don’t think that more governance is the way forward or is real work versus actual progress through results. Face it, you are probably not a nuclear power plant or highly regulated medical institution. You’re most likely a SME trying to thrive with limited budgets, resources and time. So not wasting any of it is paramount. Get rid of the crud, mend your sails and chop the barnacles of your ship’s hull. You can achieve more with men of steel on wooden ships than vice versa. The latter tend to stay and rust in safe harbors. In the end this does not mean you’re reckless!

Is the cloud failing or are you?

The cloud is not failing. That’s the good news. Now for the bad.

Many people complain about the mess their cloud usage has become and how cloud sales people did not tell them to read the small print. As a business, whether for profit or a non profit you need people in charge with a reasonably amount of intelligence and a drive to push the organization forward, not just themselves.  You can not take the easy way out, pocket your pay check and let the “details and annoying technicalities” to your employees. Basically you’re saying “screw you” to them so don’t be surprised when that works both ways. If your cloud projects are failing is due to the same reason your other IT projects were failing. You’re doing it wrong.

In a world of political correctness, this is going to sound harsh. But that’s not the problem. The problem is that you as a business, a manager, a “leader” are failing. You are failing and you’re incapable of dealing with that fact. Because it hurts your sensitivities. Well you are hurting your employees, your customers, your future.

Way to many cloud (private/hybrid/public) projects are done as “self service” or minimal effort projects. There is no design. There is no expertise, experience, knowledge, context or a deeper understanding of the systems, their interactions, capabilities and needs. In this commodity world it just has to work. Nothing just works. Deal with it. If you don’t put value on the above that’s how things end up.

Cloud project in many environments look way too much like a classic house where they bolted on new fashioned extensions without a clue about how to do what they were doing. By doing so they ruined the roof, the wiring, the isolation, the functionality and livability. It’s leaking, it’s rotting the house and fungi rule the realm.

You did not get what you paid for but you get exactly what you value: nothing.

It’s not that you don’t spend ridiculous amounts of money. You outsourced all your in house capabilities and expertise and on top of that you’re are paying 3 to 5 times too much for services and “consultants” that have been on your payroll for decade. You don’t even even have the capabilities in house to realize the above anymore. If you do they probably have gone into hiding. You buy over priced shit on a daily basis and are told it’s great and what the industries best practices dictate.

The fallacy that IT, which is the cloud and nothing but the cloud for many today, is nothing but a commodity that has to work out of the box at the cheapest possible price is making you fail. But how could that be?  After all it’s just computers in the cloud so you don’t even have to hook up the power and a cable any more. No? These almost absurd simplifications that are in play here are totally pushing aside knowledge, experience, skills, a continuous educational effort. The end result, excellent service to your business and / or customers, dies a thousand small deaths in collateral damage.

You’re deploying cloud solutions without planning, coordination, design, governance, responsibilities, skills and what not. You’ve lost control over your (cloud)  IT. You’ve lost control over the data, the access, the backups, disaster recovery, the accounts of the service subscription, everything. These are the essential parts of a functional, maintainable, cost effective and supportable IT environment. This will bite you hard, deep and will perhaps bleed you to death.

This is not the cloud failure. It’s you. If you go about “old school” on premises IT the same way the failures are there as well. So you hate the solutions you pay way too much for, you hate the lousy service and the lack results. You get shafted every day.

The easy fix you come up with is just more of the same. More consulting, more work and responsibility avoiding, more meetings, task forces, more multi year over sized super projects that are doomed to fail because there a more than enough people to take your money form idiots.

How is this possible? Because I way too many places criticism has been banned and died. Meanwhile in that political correct always peaceful and quiet environment real damage is done to people as talent, motivation, money and value is destroyed along with a better future. No one in those places has any skin in the game as you risk more by doing your job than by watching the place go to hell. Good luck!

To any one else: there are real experts out there that can really help you. All you have to do is value results, your business and your clients.