Kemp LoadMaster OEM Servers and Dell Firmware Updates with Lifecycle Controller

When you buy a DELL OEM based Kemp Technologies LoadMaster you might wonder who will handle the hardware updates to the server. Well Dell handles all OEM updates via its usual options and as with all LoadMasters Kemp Technologies handles the firmware update of the LoadMaster image.

KempLM320

Hardware wise both DELL and Kemp have been two companies that excel in support. If you can find the solution that meets your needs it’s a great choice. Combine them and it make for a great experience.  Let me share a small issue I ran into updating Kemp Loadmaster OEM Servers and Dell Firmware Updates with Lifecycle Controller

For a set of DELL R320 loadmasters in HA is was upgrading ( I not only wanted to move to 7.1-Patch28b-BARE-METAL.bin but I also wanted to take the opportunity to bring the firmware of those servers to the latest versions as that had been a while (since they had been delivered on site).

There is no OS that runs in those server,s as they are OEM hardware based appliances for the Loadmaster image. No worries these DELL servers come with DRAC & Lifecycle controllers so you can leverage those to do the firmware updates from a Server Update Utility ISO locally, via virtual media, over over the network, via FTP or a network share. FTP is either the DELL FTP Site or an internal one.

image

image

Now as I had just downloaded the  latest SUU at the time (SUU-32_15.09.200.74.ISO – for now you need to use the 32 bit installers with the life cycle controller) I decided to just mount it via the virtual media, boot to the lifecycle controller and update using local media.

image

image

But I got stuck  …

It doesn’t throw an error but it just returns to the start point and nothing can fix it. Not even adding “/repository”  to the file path . You can type the name of an individual DUP (32 bit!) and that works. Scanning the entire repository however wouldn’t move beyond step 2 “Enter Access Details”.

Scanning for an individual DUP seemed to work but leaving the file path blank while trying to find all eligible updates seemed not to return any results so I could not advance. The way I was able to solve this was by leveraging the DRAC ability to update it own firmware using the firmware image file to the most recent version. I just got mine by extracting the DUP and taking the image file from the payload sub folder.

image

You can read on how to upgrade DRAC / Lifecycle Controller via the DRAC here.

image

When you’ve done that, I give the system a reboot for good measure, and try again. I have found in all my cases fixes the issue. My take on this is that older firmware can’t handle more recent SUU repositories. So give it a try if you run into this and you’ll be well on your way to get your firmware updated. If you need help with this process DELL has excellent documentation here in “Lifecycle Controller Platform Update/Firmware Update in Dell PowerEdge 12th Generation Servers”

image

image

image

The end result is a fully updated DELL Server / Kemp Loadmaster. Mission accomplished. All this can be done from the comfort of your home office. A win-win for both you and your customer/employer. Think about it, it would be a shame to miss out on all the benefits you get from working in the cloud when your on premises part of a hybrid infrastructure forces you to get in a car and drive to a data center 70 km away. Especially at 21:21 at night.

DELL Microsoft Storage Spaces Offerings

Dell was the 1st OEM to actively support and deliver Microsoft Storage Spaces solutions to its customers.

image

They recognized the changing landscape of storage and saw that this was one of the option customers are interested in. When DELL adds their logistical prowess and support infrastructure into the equation it helps deliver Storage Spaces to more customers. It removes barriers.

In June 2015 DELL launched their newest offering based on generation 13 hardware.

image

Recently DELL has published it’s docs and manuals for Storage Spaces with the MD1420 JBOD Storage Spaces with the MD1420 JBOD

You can find some more information on DELL storage spaces here and here.

I’m looking forward to what they’ll offer in 2016 in regards to Storage Spaces Direct (S2D) and networking (10/25/40/50/100Gbps). I’m expecting that to be a results of some years experience combined with the most recent networking stack and storage components. 12gbps SAS controller, NVMe options in Storage Spaces Direct. Dell has the economies of scale & knowledge to be one of the best an major players in this area. Let’s hope they leverage this to all our advantage. They could (and should) be the first to market with the most recent & most modern hardware to make these solutions shine when Windows Server 2016 RTM somewhere next year.

Dell Storage Replay Manager 7.6.0.47 for Compellent 6.5

Recently as a DELL Compellent customer version 7.6.0.47 became available to us. I download it and found some welcome new capabilities in the release notes.

  • Support for vSphere 6
  • 2024 bit public key support for SSL/TLS
  • The ability to retry failed jobs (Microsoft Extensions Only)
  • The ability to modify a backup set (Microsoft Extensions Only)

The ability to retry failed jobs is handy. There might be a conflicting backup running via a 3rd party tool leveraging the hardware VSS provider. So the ability to retry can mitigate this. As we do multiple replays per day and have them scheduled recurrently we already mitigated the negative effects of this, but this only gibes us more options to deal with such situations. It’s good.

image

The ability to modify a backup set is one I love. It was just so annoying not to be able to do this before. A change in the environment meant having to create a new backup set. That also meant keeping around the old job for as long as you wanted to retain the replays associated with that job. Not the most optimal way of handling change I’d say, so this made me happy when I saw it.

image

Now I’d like DELL to invest a bit more in make restore of volume based replays of virtual machines easier. I actually like the volume based ones with Hyper-V as it’s one snapshot per CSV for all VMs and it doesn’t require all the VMs to reside on the host where we originally defined the backup set. Optimally you do run all the VMs on the node that own the CSV but otherwise it has less restrictions. I my humble opinion anything that restricts VM mobility is bad and goes against the grain of virtualization and dynamic optimization. I wonder if this has more to do with older CVS/Hyper-V versions, current limitations in Windows Server Hyper-V or CVS or a combination. This makes for a nice discussion, so if anyone from MSFT & the DELL Storage team responsible for Repay Manager wants to have one, just let me know Smile 

Last but not least I’d love DELL to communicate in Q4 of 2015 on how they will integrate their data protection offering in Compellent/Replay manager with Windows Server 2016 Backup changes and enhancements. That’s quite a change that’s happing for Hyper-V and it would be good for all to know what’s being done to leverage that. Another thing that is high on my priority for success is to enable leveraging replays with Live Volumes. For me that’s the biggest drawback to Live Volumes: having to chose between high/continuous availability and application consistent replays for data protection and other use cases).

I have some more things on my wish list but these are out of scope in regards to the subject of this blog post.

Remote Access to the KEMP R320 LoadMaster (DELL) via DRAC Adds Value

If you have a virtual Loadmaster you gain a capability you do not have with an appliance: console access. You can have lost all network connectivity to the Loadmaster but you can still gain access over the Hyper-V console connection to the virtual machine. Virtual appliances are not the only or best choice for all environments and needs. When evaluating your options you should consider going for a bare metal solution like the DELL R320.

image

These are basically DELL servers and as such have a Dell Remote Access Card (DRAC) that allows for remote access independently of the production network. Great for when you need to resolve an issue where you cannot connect to the unit anymore and you’re not near the Loadmaster. It also allows for remote shutdown and start capabilities, mounting images for updates, … all the good stuff. Basically it offers all the benefits of a DELL Server with a DRAC has to offer.

image

That means I have an independent way into my load balancer to deal wit problems when I can no longer connect to it via the network interface or even when it is shut down. As we normally telecommute as much as possible, either from the offices, on the road or home this is a great feature to have. It sure beats driving to your data center at zero dark thirty if that is even a feasible option. image

I know that normally you put in two units for high availability but that will not cover all scenarios and if you have a data center filled with DELL PowerEdge servers that have DRAC and you cannot restore services because you cannot get to your load balancers that’s a bummer. It’s for that same reason we have IP managed PDU, OOB capabilities on the switches. The idea is to have options and be able to restore services remotely as much as possible. This is faster, cheaper and easier than going over there, so reducing that occurrence as much as possible is good. Knowledge today flies across the planet a lot faster than human being can.